TB
Tashreeq B

1 reviews | Active since Mar 2021

06 Jul 2021, 15:58

Octogen debt review horrible service

I would just like to share my horrible experience I've had with Octogen debt solution , almost 6 years ago I app**** for debt review went through the process paid their handsome admin fee and paid almost 3k a month on my debts first 3 months went ok after that I started getting calls from my creditors that they are not either being paid or the installment is way to little a month naturally I tried following up with the agent Gretna which was no help , I phoned headoffice was given the runaround for weeks on end the only other way was I paid my own debts which I shouldve done from the start it's 6 years now I recently contacted them as I would like to get my debt review status removed after 6 years still the same ******* service it's almost 2 weeks now still no answer from them , totally disgusting they take your money put you on debt review and literally forget about you .. please stay away from Octogen

0
Replies (2)
Octogen
Octogen's reply20 Jul 2021, 11:35
Official
Good day,
Please be advised that your matter is receiving absolute attention and you are personally dealing with Andrea Lotter.

Kindest Regards, Sonnette Kretschmer 
Octogen
Octogen's reply18 Aug 2021, 08:33
Official
Good day,
Your matter is receiving attention and you have been provided with the relevant correspondence.

Kindest regards
Sonnette Kretschmer