MM
Mary-Ann Malabela

1 reviews | Active since Nov 2021

18 Nov 2021, 15:49

Not transparent and ***********

********* and Incompetency I joined Octogen in 2016 to ensure that I will be able to meet all my debt and pay lower instalments on my debtors once they made the application for debt review. They purposely produce a plan with lower total value just to procure a client. I am now paying on a longer payment plan with account running into areas which they never accounted for and never communicated to me that I have to pay the areas/interests myself . They however don't want to take accountability for their negligence and want me to rather sort it out myself.

0
Replies (3)
Octogen
Octogen's reply18 Nov 2021, 17:13
Official
Good day,

Thank you for voicing your concern. Please be advised that your matter is receiving my personal attention, and I will be in contact with you shortly.

Kindest regards
Sonnette Kretschmer
 
MM
Mary-Ann Malabela's update21 Dec 2021, 10:25
Reviewer Update
Good day

I would like to take this opportunity to express how much I appreciate Sonnette Kretschmer for the support and helping me with my matter in a short period of time. She helped me through from the start when I had nobody to help and I have reached my way because of her. Thank you once more Sonnette, you are the best :-)
Octogen
Octogen's reply21 Dec 2021, 11:16
Official
Dear Mary-Ann,

Please know that you are so very welcome, it is only a please to be of service to you.

Kindest regards
Sonnette