MM
Malose M
1 reviews | Active since Nov 2024
12 Nov 2024, 21:44
No response or assistance from Octogen
I have been calling and sending emails to Octogen since 2011 and until today no answer from them. I have been under debt review since 2008 and I stopped paying in 2011 when I lost my job. I tried seeking advice and assistance from Octogen up until today with no luck. Iam just frustrated now.
Helpful (0)
Replies (5)0
Replies (5)
Octogen's replyOfficial
13 Nov 2024, 02:33 Good day,
Thank you for your posting,
Please be advised that your concern has been forwarded to the relevant department and you should be receiving a response shortly.
Kindest Regards
Sonnette Kretschmer
Thank you for your posting,
Please be advised that your concern has been forwarded to the relevant department and you should be receiving a response shortly.
Kindest Regards
Sonnette Kretschmer
Octogen's reply13 Nov 2024, 02:33
Official
Good day,
Thank you for your posting,
Please be advised that your concern has been forwarded to the relevant department and you should be receiving a response shortly.
Kindest Regards
Sonnette Kretschmer
Thank you for your posting,
Please be advised that your concern has been forwarded to the relevant department and you should be receiving a response shortly.
Kindest Regards
Sonnette Kretschmer
MM
Malose M's updateReviewer Update
16 Nov 2024, 11:09Remove me from debt counseling and I'll be happy. Otherwise I want nothing to do with octogen.
MM
Malose M's update16 Nov 2024, 11:09
Reviewer Update
Remove me from debt counseling and I'll be happy. Otherwise I want nothing to do with octogen.
Octogen's replyOfficial
17 Nov 2024, 04:50Good day,
As previously advised, your matter will be attended to by the correct department and in accordance to the legislation as set out in the National Credit Act.
Kindest Regards
Sonnette Kretschmer
As previously advised, your matter will be attended to by the correct department and in accordance to the legislation as set out in the National Credit Act.
Kindest Regards
Sonnette Kretschmer
Octogen's reply17 Nov 2024, 04:50
Official
Good day,
As previously advised, your matter will be attended to by the correct department and in accordance to the legislation as set out in the National Credit Act.
Kindest Regards
Sonnette Kretschmer
As previously advised, your matter will be attended to by the correct department and in accordance to the legislation as set out in the National Credit Act.
Kindest Regards
Sonnette Kretschmer
MM
Malose M's updateReviewer Update
16 Dec 2024, 01:18Today is the 16 December 2024 still nothing from octogen. No call and basically nothing done like for the past 14 years
MM
Malose M's update16 Dec 2024, 01:18
Reviewer Update
Today is the 16 December 2024 still nothing from octogen. No call and basically nothing done like for the past 14 years
Octogen's replyOfficial
30 Dec 2024, 10:32Good day,
You are in communication with our Client Services department, the last communication being on the 18th of December.
Please continue to communicate with them directly in order to finalize your request as a matter of urgency.
Kindest Regards,
Sonnette Kretschmer
You are in communication with our Client Services department, the last communication being on the 18th of December.
Please continue to communicate with them directly in order to finalize your request as a matter of urgency.
Kindest Regards,
Sonnette Kretschmer
Octogen's reply30 Dec 2024, 10:32
Official
Good day,
You are in communication with our Client Services department, the last communication being on the 18th of December.
Please continue to communicate with them directly in order to finalize your request as a matter of urgency.
Kindest Regards,
Sonnette Kretschmer
You are in communication with our Client Services department, the last communication being on the 18th of December.
Please continue to communicate with them directly in order to finalize your request as a matter of urgency.
Kindest Regards,
Sonnette Kretschmer