ED
Emanuel D

1 reviews | Active since Feb 2015

07 Feb 2015, 00:23

Listed on the credit bureau by Octogen

After I cancelled my Debt counselling with Octogen and paying there outstanding fees they listed me on the credit bureau stating that I was still under Debt counselling . I never signed there legal document they sent me and therefore have no contract with them . The sent me a Terminating Service of Debt Counsellor letter in which they <br> stated the following - [please note that your Debt Counselling status on the Credit Bureau has not been removed or amended ]. I am doing a better job dealing with my Credit Providers directly. I want Octogen remove or change my status at the Credit Bureau .<br> <br> Thank You

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Replies (1)
Octogen
Octogen's reply09 Feb 2015, 11:57
Official
Hello koosdav,

Good day,

Your concern is receiving my attention. I will be providing you with a full response, to your personal email address shortly.

Kindest Regards

Sonnette Kretschmer
DR Executive Complaints Manager