I wanted them to assist me with debt review

Good day,

With reference to the listing you have posted.
Please be advised that I will investigate the allegations, however, you have requested to be transferred to an alternate Debt Counsellor, who may request for all the information you may require on your behalf.

I will respond with a full explanation to the email address you have provided shortly.

Trusting that this will meet with your approval.

Kindest regards,
Sonnette Kretschmer.