I joined octogen after several months I withdrew as things where not going accordingly, I then paid my accounts and came back to octogen and submitted all the required documents we where interacting via emails and calls where I was asked to submit some do

Item: Octogen
Rating: 1
Author: ntokozo M

Not getting any assistance, unhelpful bad bad service and ignorance

Helpful (0)

Replies (4)

Octogen's replyOfficial

28 May 2026, 17:12

Madam,

Please be advised that there is NO client with the Id number and name listed in your posting above on my database.

I am therefore unable to assist you.

Kindest regards,
Sonnette Kretschmer

Octogen's reply28 May 2026, 17:12

Official

Madam,

Please be advised that there is NO client with the Id number and name listed in your posting above on my database.

I am therefore unable to assist you.

Kindest regards,
Sonnette Kretschmer

ntokozo M's updateReviewer Update

28 May 2026, 17:27

*** ***
Helen and Mbongeni Mthembu I even have your 17w form here with me I sent it to you email

ntokozo M's update28 May 2026, 17:27

Reviewer Update

*** ***
Helen and Mbongeni Mthembu I even have your 17w form here with me I sent it to you email

ntokozo M's updateReviewer Update

28 May 2026, 17:34

When I first approached you I wanted to do a transfer I was convinced and asked not to transfer and that you guys will issue a clearance certificate I still have those conversations

ntokozo M's update28 May 2026, 17:34

Reviewer Update

When I first approached you I wanted to do a transfer I was convinced and asked not to transfer and that you guys will issue a clearance certificate I still have those conversations

Octogen's replyOfficial

29 May 2026, 10:22

Matter being handled via email

Octogen's reply29 May 2026, 10:22

Official

Matter being handled via email