T
Thabiso

1 reviews | Active since Mar 2025

22 Apr 2025, 14:47

I have requested a c...

I have requested a clearance letter they sent me a message that I must pay R460 of wich I did and sent them proof of payment to process it... now when I call to get heads-up they taking me back and fourth.. I called for almost 30min and the counsaltant said they will call me back the person than can assist is 9n the call.. it's 4 hours later. Please take us seriously I reapected your ten days waiting period it's 13days ago now

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Replies (2)
Octogen
Octogen's reply23 Apr 2025, 14:28
Official
Good day,

With reference to your posting.

Please be advised that you matter is being investigated and a response will be provided to via email.

Trusting that this will meet with your approval.

Kindest Regards,
Sonnette Kretschmer.

Octogen
Octogen's reply24 Apr 2025, 11:32
Official
Good day,

Final response to your posting above.

Please be advised that the turn around time is ten working days, and your Clearance certificate was issued  23/04/2025, which is well within the stipulated time frame.

We wish you well with your future financial ventures and trust that your experience whilst under debt review had been a good one.

Kindest regards,
Sonnette Kretschmer.