LB
Lulu B
1 reviews | Active since Oct 2022
16 Oct 2022, 12:48
I HAVE A RIGHT TO CANCEL TO THIS NONSENSE IS MY NAME, CLEAR MY NAME OCTOGEN!!!!!!
As I'm demanding cancellation from you, now you told me I need to pay cancellation fee, guess what Octogen want to **** me again, sent me two different banking details to pay at, saying I'm owing R448. 79 handed over at Boshoff I mean for what??? At fnb and Lerato on cancellation department sent I need to pay R402. 50 at standard bank??? I need explanation why should I have to pay soooo much money for me want to cancel???????? We haven't started but already putting me in debt for me want to cancel something I didn't even agree to be under debt review?????
Helpful (0)
Replies (2)0
Replies (2)
Octogen's replyOfficial
17 Oct 2022, 14:42 Dear Madam,
With reference to and in final response to your concern raised.
After listening to the telephone recording, I am convinced that you were provided with a full explanation of the process for which you had made application, and that you were well aware of the fact that this was a debt review application. .
The documentation which you signed by means of Signflow, and returned to our offices, contain a full explanation of the fees due and payable, as well as to when these fees are payable.
Our offices have also forwarded your details to the NCR for updating, however, I need to advise you, that the NCR will only consider updating your status in the event of an assessment completed by the debt counsellor, which states that you are not over-indebted. Alternatively your listing as being under debt review will remain until such time as all of your debt has been settled and a debt counsellor has issued your clearance Certificate.
I trust that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
With reference to and in final response to your concern raised.
After listening to the telephone recording, I am convinced that you were provided with a full explanation of the process for which you had made application, and that you were well aware of the fact that this was a debt review application. .
The documentation which you signed by means of Signflow, and returned to our offices, contain a full explanation of the fees due and payable, as well as to when these fees are payable.
Our offices have also forwarded your details to the NCR for updating, however, I need to advise you, that the NCR will only consider updating your status in the event of an assessment completed by the debt counsellor, which states that you are not over-indebted. Alternatively your listing as being under debt review will remain until such time as all of your debt has been settled and a debt counsellor has issued your clearance Certificate.
I trust that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
Octogen's reply17 Oct 2022, 14:42
Official
Dear Madam,
With reference to and in final response to your concern raised.
After listening to the telephone recording, I am convinced that you were provided with a full explanation of the process for which you had made application, and that you were well aware of the fact that this was a debt review application. .
The documentation which you signed by means of Signflow, and returned to our offices, contain a full explanation of the fees due and payable, as well as to when these fees are payable.
Our offices have also forwarded your details to the NCR for updating, however, I need to advise you, that the NCR will only consider updating your status in the event of an assessment completed by the debt counsellor, which states that you are not over-indebted. Alternatively your listing as being under debt review will remain until such time as all of your debt has been settled and a debt counsellor has issued your clearance Certificate.
I trust that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
With reference to and in final response to your concern raised.
After listening to the telephone recording, I am convinced that you were provided with a full explanation of the process for which you had made application, and that you were well aware of the fact that this was a debt review application. .
The documentation which you signed by means of Signflow, and returned to our offices, contain a full explanation of the fees due and payable, as well as to when these fees are payable.
Our offices have also forwarded your details to the NCR for updating, however, I need to advise you, that the NCR will only consider updating your status in the event of an assessment completed by the debt counsellor, which states that you are not over-indebted. Alternatively your listing as being under debt review will remain until such time as all of your debt has been settled and a debt counsellor has issued your clearance Certificate.
I trust that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
LB
Lulu B's updateReviewer Update
17 May 2024, 23:03Nonsense, you are a ****ers you people,
LB
Lulu B's update17 May 2024, 23:03
Reviewer Update
Nonsense, you are a ****ers you people,