1 reviews | Active since Jun 2016

13 Jun 2016, 13:48

help

<p>i was previously under debt review but lost my job , they could not make my instalments lesser so they advised me to cancell my debt review , now im employed again and they are not returning my calls aslo no advice given from here </p>

0
Replies (3)
Octogen
Octogen's reply13 Jun 2016, 14:25
Official

Good day,

Your concern has been received by myself and is receiving my attention. Please may I respectfully request your indulgence herein as I would need to perform an investigation in order to determine what transpired during your application.

Once this has been completed, I will provide you with a full response to the email address supp**** herewith.

Kindest Regards.

Sonnette Kretschmer

Octogen
Octogen's reply20 Jun 2016, 08:23
Official

Good day,

As per our communication we are pleased of your improved financial position which will allow you to resume payments. Service to you was suspended due to non-payment, in line with the NCR Guidelines, and can be reinstated as soon as the suspension conditions have been addressed. Some Credit Providers may have commenced with legal action due to non-payment but we will update all your Credit Providers of your improved financial status and payments and monitor their acceptance on your behalf.

Kindest Regards.

Sonnette Kretschmer.

Octogen
Octogen's reply08 Jul 2016, 07:07
Official

Good day,

On 13 June you stated that you are in a position to resume payments and we contacted you the same day. Since then we have attempted to contact and help you several times but we receive no reply or cooperation from you. We can only help if you if you contact us.

Kindest Regards

Sonnette Kretschmer