JM
Jacqueline M

1 reviews | Active since Jun 2013

22 Feb 2016, 13:42

Form 19

My name is Janet, I was under debt counsel in Octegen, Ive managed to pay ooff all my bills. I called them to request form 19 to show that i'm no longer under debt review, they told me to send payed up letters which I did a week back.To my surprise last week friday 19/02 they called me saying i havent send email, which i did. This has being happening for a while cause i really need to get form 19.

0
Replies (1)
Octogen
Octogen's reply22 Feb 2016, 14:46
Official
Hello Dinonza,

Your matter has been forwarded to my desk for intervention and resolve.

I will be forwarding you a formal response to your personal email shortly.

Trusting that this will meet with your approval.

Sonnette Kretschmer
DR Executive Complaints Manager