Failure to get a response from Octogen

Octogen we previously wrote through hello Peter and we got hold of them at this number, 0861 113 96 on the 25 Jan 2020. They promised to cone back to us after consulting with their attorneys, they haven’t got back to us since January. We are writing this letter to put it on the letter that old mutual wrote a letter to me and they gave this reference number -OCM ***2 from complain Assessor, Mr Kim Verreyne. The above reference number have to be used in order to bring this matter into finality. Octogen is holding me at ransom as I can’t open an account or take credit from any institution. I need your assistance as Hellopeter. My identity number is *** 085 and my cell is ***. I DEMAND AN IMMEDIATE RESPONSE.