1 reviews | Active since May 2016
EASY TO DEDUCT THERE FEES, FAILURE TO REFUND YOUR MONEY BACK WHEN ITS THERE MISTAKE
<p>HAVING THE WORST EXPERIENCE EVER, SUPPOSE TO BE PROFESSIONAL COMPANY, YOU DO ALL THE RIGHT THINGS FOLLOW THE PROCESS BUT WHEN IT COMES TO REFUNDS OCTOGEN TRULY SUCKS. TAKING THEM OVER 3 WEEKS TO ALLOCATE A PAYMENT THAT THEY DISTRIBUTED IN ERROR, BUT THERE ADMIN FEES AND EVERYTHING ELSE WAS TAKEN, BUT WHEN IT COMES TO YOUR MONEY THAT THEY NEED TO REFUND THEN ALL THEY DO IS SEND EMAILS, THEY DONT PICK UP A PHONE, ALL YOU GET IS, I WILL GET FEEDBACK SOON AFTER 3 WEEKS. I WANT MY MONEY OCTOGEN, I WILL NEVER EVER RECOMMEND ANYONE TO TAKE ON YOUR SERVICES. </p>
Good day,
Your matter has been received by myself.
I am in the process of investigating your concern and will revert with a response to your personal email upon completion.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
Executive Complaints Manager
Good day,
Your matter has been received by myself.
I am in the process of investigating your concern and will revert with a response to your personal email upon completion.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
Executive Complaints Manager
Thank you very much for my refund.
Thank you very much for my refund.
Dear Madam,
As reported, I have investigated and confirmed that all payments made by yourself, have been paid over by your Payment Distribution Agency, to the credit providers on record in line with the approved repayment plan.
The amount that was due to you, was as a result of a credit balance remaining subsequent to a final payment made to the creditor.A refund was requested from the credit provider and funds were paid back to the Payment Distribution Agency, who have now successfully effected the refund.
I am glad to have been of service to you.
Kindest Regards
Sonnette Kretschmer
Executive Complaints Manager
Dear Madam,
As reported, I have investigated and confirmed that all payments made by yourself, have been paid over by your Payment Distribution Agency, to the credit providers on record in line with the approved repayment plan.
The amount that was due to you, was as a result of a credit balance remaining subsequent to a final payment made to the creditor.A refund was requested from the credit provider and funds were paid back to the Payment Distribution Agency, who have now successfully effected the refund.
I am glad to have been of service to you.
Kindest Regards
Sonnette Kretschmer
Executive Complaints Manager