NH
N H
1 reviews | Active since Feb 2026
17 Feb 2026, 17:23
Debt review removal and clearance certificate
I've been trying to get clearance certificate, since September 2025 and I gave you guys everything you wanted all the paid up /prescriptions letters and I signed a letter of acknowledgement for Edgars since they couldn't find me on their systems. On the 11th I was asked to send again and I did. I am stuck can't do anything I've just been sent from pillar to post, even when I call it's a run around till I run out of airtime.
Helpful (0)
Replies (5)0
Replies (5)
Octogen's replyOfficial
18 Feb 2026, 09:51Good day,
Thank you for the posting, and allowing us the opportunity to investigate and respond.
Your enquiry has been forwarded to the relevant manager, who will be responding to you via email shortly.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Thank you for the posting, and allowing us the opportunity to investigate and respond.
Your enquiry has been forwarded to the relevant manager, who will be responding to you via email shortly.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Octogen's reply18 Feb 2026, 09:51
Official
Good day,
Thank you for the posting, and allowing us the opportunity to investigate and respond.
Your enquiry has been forwarded to the relevant manager, who will be responding to you via email shortly.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Thank you for the posting, and allowing us the opportunity to investigate and respond.
Your enquiry has been forwarded to the relevant manager, who will be responding to you via email shortly.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
NH
N H's updateReviewer Update
19 Feb 2026, 15:06Good day,
I've been waiting for the reply, I didn't get any email to date.
Regards
I've been waiting for the reply, I didn't get any email to date.
Regards
NH
N H's update19 Feb 2026, 15:06
Reviewer Update
Good day,
I've been waiting for the reply, I didn't get any email to date.
Regards
I've been waiting for the reply, I didn't get any email to date.
Regards
Octogen's replyOfficial
20 Feb 2026, 11:32Good day,
Your matter is being attended to by the Client Services Manager herself.
I would just like to advise that the database on which the listings are cleared and update, which is managed by the NCR is currently out of service.
This could cause an additional delay in the processing of your clearance.
I will check with client services again just to establish the progress and enquire as to why you have not been contacted as yet.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Your matter is being attended to by the Client Services Manager herself.
I would just like to advise that the database on which the listings are cleared and update, which is managed by the NCR is currently out of service.
This could cause an additional delay in the processing of your clearance.
I will check with client services again just to establish the progress and enquire as to why you have not been contacted as yet.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Octogen's reply20 Feb 2026, 11:32
Official
Good day,
Your matter is being attended to by the Client Services Manager herself.
I would just like to advise that the database on which the listings are cleared and update, which is managed by the NCR is currently out of service.
This could cause an additional delay in the processing of your clearance.
I will check with client services again just to establish the progress and enquire as to why you have not been contacted as yet.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Your matter is being attended to by the Client Services Manager herself.
I would just like to advise that the database on which the listings are cleared and update, which is managed by the NCR is currently out of service.
This could cause an additional delay in the processing of your clearance.
I will check with client services again just to establish the progress and enquire as to why you have not been contacted as yet.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Octogen's replyOfficial
21 Apr 2026, 09:59Good day,
Please be advised that I am investigating the allegation as it is NOT standard practice for the client to submit these documents.
I will ensure a response via email.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Please be advised that I am investigating the allegation as it is NOT standard practice for the client to submit these documents.
I will ensure a response via email.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Octogen's reply21 Apr 2026, 09:59
Official
Good day,
Please be advised that I am investigating the allegation as it is NOT standard practice for the client to submit these documents.
I will ensure a response via email.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Please be advised that I am investigating the allegation as it is NOT standard practice for the client to submit these documents.
I will ensure a response via email.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Octogen's replyOfficial
22 Apr 2026, 09:04Good day,
An email was sent to you yesterday by our Client Services Manager, which is self explanatory.
Trusting that this will meet with your approval.
Kind regards,
Sonnette Kretschmer
An email was sent to you yesterday by our Client Services Manager, which is self explanatory.
Trusting that this will meet with your approval.
Kind regards,
Sonnette Kretschmer
Octogen's reply22 Apr 2026, 09:04
Official
Good day,
An email was sent to you yesterday by our Client Services Manager, which is self explanatory.
Trusting that this will meet with your approval.
Kind regards,
Sonnette Kretschmer
An email was sent to you yesterday by our Client Services Manager, which is self explanatory.
Trusting that this will meet with your approval.
Kind regards,
Sonnette Kretschmer