1 reviews | Active since Jun 2016
Debt review
<p>Listed on the credit bureau by Octogen After I cancelled my Debt counselling with Octogen and paying there outstanding fees they listed me on the credit bureau stating that I was still under Debt counselling . I never signed there legal document they sent me and therefore have no contract with them . The sent me a Terminating Service of Debt Counsellor letter in which they <br /> stated the following - [please note that your Debt Counselling status on the Credit Bureau has not been removed or amended ]. I am doing a better job dealing with my Credit Providers directly. I want Octogen remove or change my status at the Credit Bureau .</p> <p>Thank You</p>
Dear Sir,
The concern you have raised, has been received and is receiving my attention.
Please may I respectfully request your indulgence in terms of awarding me the relevant time to finalize an investigation herein, subsequent to which I will provide you with a detailed response to your personal email address.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer.
Executive Complaints Manager
Dear Sir,
The concern you have raised, has been received and is receiving my attention.
Please may I respectfully request your indulgence in terms of awarding me the relevant time to finalize an investigation herein, subsequent to which I will provide you with a detailed response to your personal email address.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer.
Executive Complaints Manager
Please phone me to sort this out tomorrow
Please phone me to sort this out tomorrow
Thank you so much Sonnette for all the assistance i am much happier now!
Thank you so much Sonnette for all the assistance i am much happier now!
Good day,
As per our communication to you, Octogen suspended their service, in line with NCR Guidelines, due to your non-payment. Once you have repaid your debt and supplied Octogen up with paid up letters on all debt included in your Debt Review and you have settled the amount due in terms of you Debt Review we will gladly issue a Clearance Certificate.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer.
Executive Complaints Manager
Good day,
As per our communication to you, Octogen suspended their service, in line with NCR Guidelines, due to your non-payment. Once you have repaid your debt and supplied Octogen up with paid up letters on all debt included in your Debt Review and you have settled the amount due in terms of you Debt Review we will gladly issue a Clearance Certificate.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer.
Executive Complaints Manager