JM
Joyce M

1 reviews | Active since Oct 2011

13 Nov 2015, 12:08

cleare my name under debt review/administration

in 2011 i went to odl mutual to get financxial help. administrations were made but not knowing i am putting my name under administreation. after everything i realised one day at the bank when they asked if i app**** for debt review. following up i found old mutual finance ha sengaged Octogen / Hyphen in my application for financial help. after going along i realised its not working as the premium per month was not decreasing the balances of my creditors and se as treminated the agreement and they never told me i nearly lost my house because of that. i then asked them to cancel the contract and they asked me to pay them R 1323.77 which i did in April 2014. they confirmed i no longer under debt review and dont ow them BUT my name even today is still reflecting under administration which i dont like. I want my name to be cleared from that status as i am handling my accounts very well without their help.

0
Replies (1)
Octogen
Octogen's reply13 Nov 2015, 14:32
Official
Hello maubanej,

Your matter has been received by me and is receiving attention.

I will provide you with a formal response to your personal email address shortly.

Trusting that this will meet with your approval.

Sonnette Kretschmer
DR Executive Complaints Manager