1 reviews | Active since Oct 2022
Cancellation
******* Debt review placed under my name by this company Octogen I was called by one of they consultant who was explaining debt review I asked her a bit of questions and she then advised that she would send me a forms to complete and they would check if they can assist me. a lady by the name of Dieketseng Tshabalala,contacted me and wanted to set up a meeting as she needed to collect the original documents from me I then advise her that I am no longer interested this was 6 October 2022. and from then I never heard from them a week ago I went to do a credit check and they advise me that I am under debt review I was shocked they gave me the number of the company I then contacted the company Octogen and I spoke to a lady by the name of Lerato and Oageng team leader of Dieketseng who told me, they will cancelled . and also told her that when the consultant called me she advised that they calls are recorded and still theres no were i said i want to be under debt review is my right what ever it is i want cancellation letter!!!,is very shocking I want this company to remove my name that I am under debt review as this could reflect badly on me. and also companies like this trick people into believing that they are just doing a application and no formal agreement applies while they know very well that they are lying then just want to ***** people money and trap them.
With reference to the posting you have made.
Please be advised that you claim will be investigated and a full response sent to yourself via email.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer.
With reference to the posting you have made.
Please be advised that you claim will be investigated and a full response sent to yourself via email.
Trusting that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer.
I have been advised that you have been contacted and guided accordingly.
Please understand that all debt counsellors are guided by the legislation as set out in the NCA, and I understand that in the conversation between yourself and Oageng, this was explained in detail.
Trusting that this will meet with your approval.
Kind Regards
Sonnette Kretschmer
I have been advised that you have been contacted and guided accordingly.
Please understand that all debt counsellors are guided by the legislation as set out in the NCA, and I understand that in the conversation between yourself and Oageng, this was explained in detail.
Trusting that this will meet with your approval.
Kind Regards
Sonnette Kretschmer
Regards
Louisa Magbe
Regards
Louisa Magbe
With reference to and in final response to your concern raised.
After listening to the telephone recording, I am convinced that you were provided with a full explanation of the process for which you had made application.
The documentation which you signed by means of Signflow, and returned to our offices, contain a full explanation of the fees due and payable, as well as to when these fees are payable.
Our offices have also forwarded your details to the NCR for updating, however, I need to advise you, that the NCR will only consider updating your status in the event of an assessment completed by the debt counsellor, which states that you are not over-indebted. Alternatively your listing as being under debt review will remain until such time as all of your debt has been settled and a debt counsellor has issued your clearance Certificate.
I trust that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer
With reference to and in final response to your concern raised.
After listening to the telephone recording, I am convinced that you were provided with a full explanation of the process for which you had made application.
The documentation which you signed by means of Signflow, and returned to our offices, contain a full explanation of the fees due and payable, as well as to when these fees are payable.
Our offices have also forwarded your details to the NCR for updating, however, I need to advise you, that the NCR will only consider updating your status in the event of an assessment completed by the debt counsellor, which states that you are not over-indebted. Alternatively your listing as being under debt review will remain until such time as all of your debt has been settled and a debt counsellor has issued your clearance Certificate.
I trust that this will meet with your approval.
Kindest Regards
Sonnette Kretschmer