MO
Morne O
1 reviews | Active since Jun 2024
17 Jun 2024, 20:50
Bad experience still
Got very very bad experience with Octogen; I was 16 months with them clearing my dept ; then I withdraw myself from them; I paid off all my dept; on my own; they refuse to clear my name from dept rewiew still after 9 years; i send them paid up letters ; still nothing is being done to clear my name; very bad service
Helpful (0)
Replies (11)0
Replies (11)
Octogen's replyOfficial
18 Jun 2024, 08:10Good day,
With reference to and in response of your posting.
Please be advised that your matter is being investigated and a full response will be sent via email shortly.
Kindest Regards
Sonnette Kretschmer
With reference to and in response of your posting.
Please be advised that your matter is being investigated and a full response will be sent via email shortly.
Kindest Regards
Sonnette Kretschmer
Octogen's reply18 Jun 2024, 08:10
Official
Good day,
With reference to and in response of your posting.
Please be advised that your matter is being investigated and a full response will be sent via email shortly.
Kindest Regards
Sonnette Kretschmer
With reference to and in response of your posting.
Please be advised that your matter is being investigated and a full response will be sent via email shortly.
Kindest Regards
Sonnette Kretschmer
MO
Morne O's updateReviewer Update
18 Jun 2024, 13:52Paid up letters was forwarded to you via email in the past and now again; still you are anable to resolve this matter; bad service; just remove me from your system please; seriously; my dept is paid off;
MO
Morne O's update18 Jun 2024, 13:52
Reviewer Update
Paid up letters was forwarded to you via email in the past and now again; still you are anable to resolve this matter; bad service; just remove me from your system please; seriously; my dept is paid off;
Octogen's replyOfficial
18 Jun 2024, 14:39Good day,
Please be advised that the issuance of your Clearance Certificate is a legal process, which is legislated in the National Credit Act.
NO debt counsellor may simply issue your Clearance Certificate based on a clients word that the debt has been fully satisfied.
The removal of all and any records of you ever having been under debt review may only take place once the Debt Counsellor is in receipt of all required documents.
An explanatory email has been sent to yourself, please comply in order for our offices to assist you accordingly .
.
Kindest Regards
Sonnette Kretschmer
Please be advised that the issuance of your Clearance Certificate is a legal process, which is legislated in the National Credit Act.
NO debt counsellor may simply issue your Clearance Certificate based on a clients word that the debt has been fully satisfied.
The removal of all and any records of you ever having been under debt review may only take place once the Debt Counsellor is in receipt of all required documents.
An explanatory email has been sent to yourself, please comply in order for our offices to assist you accordingly .
.
Kindest Regards
Sonnette Kretschmer
Octogen's reply18 Jun 2024, 14:39
Official
Good day,
Please be advised that the issuance of your Clearance Certificate is a legal process, which is legislated in the National Credit Act.
NO debt counsellor may simply issue your Clearance Certificate based on a clients word that the debt has been fully satisfied.
The removal of all and any records of you ever having been under debt review may only take place once the Debt Counsellor is in receipt of all required documents.
An explanatory email has been sent to yourself, please comply in order for our offices to assist you accordingly .
.
Kindest Regards
Sonnette Kretschmer
Please be advised that the issuance of your Clearance Certificate is a legal process, which is legislated in the National Credit Act.
NO debt counsellor may simply issue your Clearance Certificate based on a clients word that the debt has been fully satisfied.
The removal of all and any records of you ever having been under debt review may only take place once the Debt Counsellor is in receipt of all required documents.
An explanatory email has been sent to yourself, please comply in order for our offices to assist you accordingly .
.
Kindest Regards
Sonnette Kretschmer
MO
Morne O's updateReviewer Update
18 Jun 2024, 14:46Really I dont think you understand english or has the abillity to respond in a reasnable manner: I said all paid up letters have been send to you; what more do you want;
MO
Morne O's update18 Jun 2024, 14:46
Reviewer Update
Really I dont think you understand english or has the abillity to respond in a reasnable manner: I said all paid up letters have been send to you; what more do you want;
MO
Morne O's updateReviewer Update
18 Jun 2024, 14:47search your data base and emails ive send with paid up letters please;
MO
Morne O's update18 Jun 2024, 14:47
Reviewer Update
search your data base and emails ive send with paid up letters please;
MO
Morne O's updateReviewer Update
18 Jun 2024, 14:58I have forwarded this matter to your chief excecutive officer; ( Johan Hartzer) as well this matter must be resolve asap
MO
Morne O's update18 Jun 2024, 14:58
Reviewer Update
I have forwarded this matter to your chief excecutive officer; ( Johan Hartzer) as well this matter must be resolve asap
Octogen's replyOfficial
18 Jun 2024, 15:06Dear Sir,
In response to your posting " Really I dont think you understand english or has the abillity to respond in a reasnable manner: I said all paid up letters have been send to you; what more do you want; search your data base and emails ive send with paid up letters please; "
I have searched our database and am not able to find the documents you claim to have sent, please forward them again in order for us to assist you
This will be the last response posted in this matter.
kindest regards
Sonnette Kretschmer
In response to your posting " Really I dont think you understand english or has the abillity to respond in a reasnable manner: I said all paid up letters have been send to you; what more do you want; search your data base and emails ive send with paid up letters please; "
I have searched our database and am not able to find the documents you claim to have sent, please forward them again in order for us to assist you
This will be the last response posted in this matter.
kindest regards
Sonnette Kretschmer
Octogen's reply18 Jun 2024, 15:06
Official
Dear Sir,
In response to your posting " Really I dont think you understand english or has the abillity to respond in a reasnable manner: I said all paid up letters have been send to you; what more do you want; search your data base and emails ive send with paid up letters please; "
I have searched our database and am not able to find the documents you claim to have sent, please forward them again in order for us to assist you
This will be the last response posted in this matter.
kindest regards
Sonnette Kretschmer
In response to your posting " Really I dont think you understand english or has the abillity to respond in a reasnable manner: I said all paid up letters have been send to you; what more do you want; search your data base and emails ive send with paid up letters please; "
I have searched our database and am not able to find the documents you claim to have sent, please forward them again in order for us to assist you
This will be the last response posted in this matter.
kindest regards
Sonnette Kretschmer
MO
Morne O's updateReviewer Update
18 Jun 2024, 15:31Ive emailed it today: and your agents rep**** ; really; please give me your email address then so this can be resolved;
MO
Morne O's update18 Jun 2024, 15:31
Reviewer Update
Ive emailed it today: and your agents rep**** ; really; please give me your email address then so this can be resolved;
MO
Morne O's updateReviewer Update
18 Jun 2024, 15:33all documents (paid up letters) was send to Juandri working at Octogen
MO
Morne O's update18 Jun 2024, 15:33
Reviewer Update
all documents (paid up letters) was send to Juandri working at Octogen
MO
Morne O's updateReviewer Update
18 Jun 2024, 15:36Juandri Leao; is your agent responded to my emails
MO
Morne O's update18 Jun 2024, 15:36
Reviewer Update
Juandri Leao; is your agent responded to my emails
Octogen's replyOfficial
19 Jun 2024, 08:11Good day,
It is my personal suggestion that you take the communication forward with Juanri via email.
Kindest Regards
Sonnette Kretschmer
It is my personal suggestion that you take the communication forward with Juanri via email.
Kindest Regards
Sonnette Kretschmer
Octogen's reply19 Jun 2024, 08:11
Official
Good day,
It is my personal suggestion that you take the communication forward with Juanri via email.
Kindest Regards
Sonnette Kretschmer
It is my personal suggestion that you take the communication forward with Juanri via email.
Kindest Regards
Sonnette Kretschmer