KK
Kelehe K

1 reviews | Active since Jun 2026

03 Jun 2026, 17:13

Asking for help to be removed from octogen debt review

I received a call from octogen long time ago maybe it was around 2021. After receiving that call they blocked me from paying for my accounts and I never made arrangements with them to help me with my debts. I am not paying them anything and I have never signed any agreement with them as I refused telephonical. They tried to convince me to make a payment of R210.00 and I refused. I can't do anything anywhere because of them. I want them to remove me from their company.

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Replies (1)
Octogen
Octogen's reply04 Jun 2026, 08:30
Official
Good day,

With reference to and in response of your posting above.
Please be advised that a response will be sent to the email address that is held on our records. 
I wish to advise that an investigation has been completed, and you did infact apply and complete all the required documents. You had made a number of payments whilst under debt review.

In order to remove your name and update your status, a clearance certificate, which can only be issued by your debt counsellor, must be issued.

Should you not agree with the above, you may approach the NCR and lodge a formal complaint.

Kindest regards,
Sonnette Kretschmer.