TA
Tracey A

1 reviews | Active since Sept 2012

17 Mar 2015, 14:55

accounts handed over to lawyers

Hello, <br> <br> I got a call from lawyers today saying my one nedbank loan account was handed over to them last year August!!!<br> <br> What is happening here when i checked my statement it said that loan is under my debt review and that Octogen has been paying it. <br> <br> Why am i getting calls from Nedbank and Edgars????<br> <br> Could you please resend all the necessary documentation to all my creditors. Because suddenly i am again in big trouble and receiving calls. <br> <br> I also asked by when all my debt should be paid off i emailed and asked that 4 days ago with no response.<br> <br> I send emails and I do not get any responses could i please be emailed if you cannot reach me on my cellphone, as i am worried and want this issue resolved ASAP!

0
Replies (1)
Octogen
Octogen's reply19 Mar 2015, 11:51
Official
Hello tracey23,

Good day,

With reference to the concern raised above and in confirmation to our telephonic conversation on even date.

I will investigate the matter in terms of the Nedbank handover to attorneys to establish the reasoning and cause, and provide you with a full response shortly.

I have also provided you with my direct contact number so that you are able to reach Octogen at any time.

I trust that this will meet with your approval.


Kindest Regards

Sonnette Kretschmer
DR Executive Complaints Manager