aM
adelaide M
1 reviews | Active since Feb 2019
30 Apr 2025, 05:00
Withdrawals are a pain
My withdrawal experience with Octa is such a pain,firstly when you deposit their process takes 2 seconds ,but withdrawals you have to wait 72 hours,this was a recommended broker but so far iam not pleased at all ,iam still waiting for all my funds ,Know that people will be very hesitant yo use your platform if withdrawing is a pain
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Octa's replyOfficial
26 May 2025, 10:04Dear Adelaide M,
Thank you for sharing your feedback with us. We sincerely regret to hear about your dissatisfaction and fully understand how delays in the withdrawal process can be frustrating.
At Octa, we strive to ensure a seamless experience for both deposits and withdrawals. While deposits are typically processed instantly, withdrawals may take up to 72 hours, depending on the chosen payment method and any necessary verification procedures. These measures are in place to protect the security of your funds.
Upon reviewing our system, we can confirm that all your withdrawal requests have been successfully processed. However, if you are experiencing any issues or have not yet received your funds, we kindly encourage you to contact us via live chat or email at ***. Our team is always ready to assist you and will be happy to investigate further.
We truly value your feedback, as it helps us to continuously improve our services. We hope to have the opportunity to restore your confidence in our platform.
Kind regards,
Octa Rep.
Thank you for sharing your feedback with us. We sincerely regret to hear about your dissatisfaction and fully understand how delays in the withdrawal process can be frustrating.
At Octa, we strive to ensure a seamless experience for both deposits and withdrawals. While deposits are typically processed instantly, withdrawals may take up to 72 hours, depending on the chosen payment method and any necessary verification procedures. These measures are in place to protect the security of your funds.
Upon reviewing our system, we can confirm that all your withdrawal requests have been successfully processed. However, if you are experiencing any issues or have not yet received your funds, we kindly encourage you to contact us via live chat or email at ***. Our team is always ready to assist you and will be happy to investigate further.
We truly value your feedback, as it helps us to continuously improve our services. We hope to have the opportunity to restore your confidence in our platform.
Kind regards,
Octa Rep.
Octa's reply26 May 2025, 10:04
Official
Dear Adelaide M,
Thank you for sharing your feedback with us. We sincerely regret to hear about your dissatisfaction and fully understand how delays in the withdrawal process can be frustrating.
At Octa, we strive to ensure a seamless experience for both deposits and withdrawals. While deposits are typically processed instantly, withdrawals may take up to 72 hours, depending on the chosen payment method and any necessary verification procedures. These measures are in place to protect the security of your funds.
Upon reviewing our system, we can confirm that all your withdrawal requests have been successfully processed. However, if you are experiencing any issues or have not yet received your funds, we kindly encourage you to contact us via live chat or email at ***. Our team is always ready to assist you and will be happy to investigate further.
We truly value your feedback, as it helps us to continuously improve our services. We hope to have the opportunity to restore your confidence in our platform.
Kind regards,
Octa Rep.
Thank you for sharing your feedback with us. We sincerely regret to hear about your dissatisfaction and fully understand how delays in the withdrawal process can be frustrating.
At Octa, we strive to ensure a seamless experience for both deposits and withdrawals. While deposits are typically processed instantly, withdrawals may take up to 72 hours, depending on the chosen payment method and any necessary verification procedures. These measures are in place to protect the security of your funds.
Upon reviewing our system, we can confirm that all your withdrawal requests have been successfully processed. However, if you are experiencing any issues or have not yet received your funds, we kindly encourage you to contact us via live chat or email at ***. Our team is always ready to assist you and will be happy to investigate further.
We truly value your feedback, as it helps us to continuously improve our services. We hope to have the opportunity to restore your confidence in our platform.
Kind regards,
Octa Rep.