BAD SERVICE AND UNPROFESSIONAL STAFF

We told Colby the sales rep several companies have visited us before with no luck to improve internet speed. He assured us they have a solution and promised us the moon and the stars. He said the hardware will be installed in 14 days. 5 weeks later we still had no Hardware installed. We then called to report and they said they have stock backlog. They then came with a plan to install LTE as temporary solution. We have a fleet of trucks to monitor on a daily basis. They supp**** is with 1GB. We called them about 20mins after the technician left to tell him the data has been depleted. The operator said they will top up in the morning. In which case we had no monitoring of our fleet of 50 trucks or no telephone lines. They then topped up with 20GB. Which lasted 6 days to 18 DEC. We called again and there were no-one at the office. All on leave. We topped up the system ourselves at our own cost. In January we called again where the operator said to me. Dont you know how to top it up yourself. We then received a visit from the director who said we will have our microwave in 2 weeks. A technician pitched the next day to do a signal test, which he told me returned 2% signal.