DM
Dee M

1 reviews | Active since Jan 2024

05 Aug 2026, 02:33

After completing my level 5 they went radio silent

After completing my level 5 they went radio silent. Last communication was on the 15th of July with a promise of an update within 2 weeks. No response to emails. I’m hoping I can also get some answers like Koketso did, it’s fascinating that she even gets an update here on Hello Peter and I can’t even get a reply. Please open the WhatsApp line or something, we can’t all be complaining about lack of communication and still nothing being done about it.

1
Replies (4)
Nuvora Tutors
Nuvora Tutors's reply05 Aug 2026, 09:05
Official
 
Dear Dee,

Thank you for sharing your feedback. 

Please note we have instructed our head of HR to contact you right away.

We will make this right just like we currently are with Koketso and also like we have done with other individuals.

We are awaiting your response the soonest!

The Nuvora Team
Nuvora Tutors
Nuvora Tutors's reply13 Aug 2026, 09:40
Official
Dear Dee,

Our head of HR has notified us that you will be doing your Final Demo lesson this week.

The issue has been successfully resolved.

We thank you for your patience during this time.

The Nuvora Team 
DM
Dee M's update13 Aug 2026, 10:11
Reviewer Update
Hello,

I was supposed to have had a demo lesson last week, I scheduled this demo and no one attended. I was not given a reason as to why no instructor attended the demo. This issue has in fact not been resolved, as from my past experience, it seems scheduling the demo lesson doesn't actually mean an instructor will be present. Once I have successfully completed this demo lesson, it is only then I can say this matter has been resolved.
Nuvora Tutors
Nuvora Tutors's reply13 Aug 2026, 11:34
Official
 
Dear Dee,

Thank you for your response.

Yes, that is correct as our partner school did not officially agree to the extension of your Final Demo lesson last week.

We had only successfully  negotiated  an extension with them this week.

Hence our partner school had only emailed you this week to confirm this.

We look forward to getting your Final Demo lesson booked this week.

Our Head of HR is awaiting your response on a date and time to complete your Final Demo lesson.

We thank you for your patience during this time.

The Nuvora Team