VZ
Virginia Z
1 reviews | Active since Oct 2024
10 Oct 2024, 09:16
Your stuff is lying to the people
I have a debit order mandate that I did not approve. One of your stuff members told me that they are not going to debit any money from my account only to see that I’ll have to pay R280 monthly. Please cancel this and also train your stuff to be honest with people .
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Replies (1)
NuPay a division of Altron's replyOfficial
10 Oct 2024, 10:02Dear Virginia,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
NuPay a division of Altron's reply10 Oct 2024, 10:02
Official
Dear Virginia,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team