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Omolemo M

1 reviews | Active since Aug 2025

07 Aug 2025, 21:57

Urgent Request to Cancel *****ulent Debit Order

I am extremely disappointed and frustrated with the way this matter has been handled. I was misled into authorising a debit order under false pretences. Your representatives used deceptive tactics, claiming I was only signing up to provide a recommendation and that I would be eligible to win something in return. At no point was it made clear that this would result in a recurring debit from my account.

This is completely unacceptable. I demand that this debit order be cancelled immediately. If this issue is not resolved without further delay, I will be forced to escalate the matter through the appropriate legal and consumer protection channels.

0
Replies (1)
NuPay a division of Altron
NuPay a division of Altron's reply11 Aug 2025, 10:35
Official
 
Good day Omolemo,

We are sorry to hear about your experience and for any inconvenience caused. 
 
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 
 
Your contact details have been sent to the management team to assist. 
 
Kind Regards 
The NuPay Team