ALN
Abigail L. Ndlovu

1 reviews | Active since Nov 2021

03 Dec 2021, 14:21

******** debit order

They effected a check debit order in my account which l have no idea what it is for. Trying to call the company ,phones are not being answered. I don't know how to get hold of them now.kindly assist.

0
Replies (3)
NuPay a division of Altron
NuPay a division of Altron's reply03 Dec 2021, 14:24
Official
Hello Abigail. 

Thank you for making us aware of your issue. 
Please note that you do not have an agreement with NuPay. NuPay provides debit order services to companies and we do not deal directly with the public. 

We will have a call centre agent contact you shortly to assist you.

Regards
The NuPay Management team


ALN
Abigail L. Ndlovu's update03 Dec 2021, 15:30
Reviewer Update
Thank you. A consultant called me back and the issue was resolved immediately
NuPay a division of Altron
NuPay a division of Altron's reply03 Dec 2021, 15:32
Official
Thank you for your comment.

We are happy you have been assisted efficiently.

Thank you
NuPay Management Team