MC
Mathuto C
1 reviews | Active since May 2019
16 Feb 2022, 06:11
Unknown deductiion
I have never authorize any business to deduct from my capitec account because I'm not using it to earn salary so I wouldn't authorize any company to deduct from it. But Altech nupay division deducted money from my account I don't know what is it for and why. I would like to to get my money back all of it. They just without my knowledge.
Helpful (0)
Replies (6)0
Replies (6)
NuPay a division of Altron's replyOfficial
16 Feb 2022, 07:44Dear Mathuto
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply16 Feb 2022, 07:44
Official
Dear Mathuto
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's replyOfficial
16 Feb 2022, 07:53Dear Mathuo,
Our consultant Mpho contacted you and provided you with the details of the company who is debiting your account.
Are you satisfied with the assistance you received?
Regards
The NuPay Team
Our consultant Mpho contacted you and provided you with the details of the company who is debiting your account.
Are you satisfied with the assistance you received?
Regards
The NuPay Team
NuPay a division of Altron's reply16 Feb 2022, 07:53
Official
Dear Mathuo,
Our consultant Mpho contacted you and provided you with the details of the company who is debiting your account.
Are you satisfied with the assistance you received?
Regards
The NuPay Team
Our consultant Mpho contacted you and provided you with the details of the company who is debiting your account.
Are you satisfied with the assistance you received?
Regards
The NuPay Team
MC
Mathuto C's updateReviewer Update
16 Feb 2022, 08:08Good morning Nu pay team
The number that I was given by you is not working it says it is not reachable.
Now I'm wondering if this company is legit.
Regards
Mathuto
The number that I was given by you is not working it says it is not reachable.
Now I'm wondering if this company is legit.
Regards
Mathuto
MC
Mathuto C's update16 Feb 2022, 08:08
Reviewer Update
Good morning Nu pay team
The number that I was given by you is not working it says it is not reachable.
Now I'm wondering if this company is legit.
Regards
Mathuto
The number that I was given by you is not working it says it is not reachable.
Now I'm wondering if this company is legit.
Regards
Mathuto
NuPay a division of Altron's replyOfficial
16 Feb 2022, 08:43Dear Mathuto,
Please can you provide us with the company details you were given?
Thank you
Please can you provide us with the company details you were given?
Thank you
NuPay a division of Altron's reply16 Feb 2022, 08:43
Official
Dear Mathuto,
Please can you provide us with the company details you were given?
Thank you
Please can you provide us with the company details you were given?
Thank you
MC
Mathuto C's updateReviewer Update
16 Feb 2022, 09:10Executive business management
***
Regards
Mathuto
***
Regards
Mathuto
MC
Mathuto C's update16 Feb 2022, 09:10
Reviewer Update
Executive business management
***
Regards
Mathuto
***
Regards
Mathuto
NuPay a division of Altron's replyOfficial
16 Feb 2022, 09:48Dear Mathuto,
Please find the alternative number The Executive Business Management Firm is Jeevan Padyachee is ***.
Regards
The NuPay Team
Please find the alternative number The Executive Business Management Firm is Jeevan Padyachee is ***.
Regards
The NuPay Team
NuPay a division of Altron's reply16 Feb 2022, 09:48
Official
Dear Mathuto,
Please find the alternative number The Executive Business Management Firm is Jeevan Padyachee is ***.
Regards
The NuPay Team
Please find the alternative number The Executive Business Management Firm is Jeevan Padyachee is ***.
Regards
The NuPay Team