KR
Khudani R
1 reviews | Active since Oct 2024
26 Oct 2024, 04:42
Unconsent Debit Order
I just got debited on my capitec account just now. R280 which I'm not aware if it I've never met anyone who is from your company or to even go to your branch. How did you get my account number and my details how did u managed to authorize the debit check without my consent. Please reverse my money because I am going to take steps about this you are ****ming people
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NuPay a division of Altron's replyOfficial
28 Oct 2024, 06:58Dear Khudani,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
NuPay a division of Altron's reply28 Oct 2024, 06:58
Official
Dear Khudani,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team