NM
Ntombi M
1 reviews | Active since May 2023
23 Jan 2026, 15:10
Unauthorized Debit Orders
R249.99 was deducted from my account under Altech Nupay. I am breathing fire right now.
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Replies (1)
NuPay a division of Altron's replyOfficial
23 Jan 2026, 15:19Good day Ntombi,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team
NuPay a division of Altron's reply23 Jan 2026, 15:19
Official
Good day Ntombi,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team