Unauthorized debit order

Item: NuPay a division of Altron
Rating: 1
Author: Keabetswe K

A unauthorized amount of R280 was deducted from my account it says it's a debit order that i don't even know about,please reverse my money and cancel the debit order,i never made a debit order with your company,please reverse the money back💔

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Replies (1)

NuPay a division of Altron's replyOfficial

28 Oct 2024, 06:57

Dear Keabetswe,

I am sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Your contact details have been sent to the management team to assist.

Regards
The NuPay Team

NuPay a division of Altron's reply28 Oct 2024, 06:57

Official

Dear Keabetswe,

I am sorry to hear about your experience and for any inconvenience caused.