UNAUTHORISED DEBIT ORDER FROM MY BANK ACCOUNT

Item: NuPay a division of Altron
Rating: 1
Author: Kabelo P

Good day MADAM/SIR,

I hope this message finds in good spirits.

I humbly request that NUPAY A DIVISION OF ALTRON to cancel any debit orders from my bank account as I did not sign any agreement with them or any other third party.

Thank you for swift respond to this review.

Regards Nicolas

Helpful (0)

Replies (1)

NuPay a division of Altron's replyOfficial

02 Feb 2026, 08:07

Good day Kabelo,

We are sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Your contact details have been sent to the management team to assist.

Kind Regards

The NuPay Team

NuPay a division of Altron's reply02 Feb 2026, 08:07

Official

Good day Kabelo,

We are sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Your contact details have been sent to the management team to assist.

Kind Regards

The NuPay Team