DT
Dorah T
1 reviews | Active since Jul 2024
23 Oct 2024, 19:17
Unauthorised debit order
Please cancel my unauthorised debit order. I’m really not happy with your service. How is it that this debit order is initiated without my consent? Please cancel this.
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Replies (1)
NuPay a division of Altron's replyOfficial
24 Oct 2024, 07:25Dear Dorah,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
NuPay a division of Altron's reply24 Oct 2024, 07:25
Official
Dear Dorah,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team