PM
Paulinah M
1 reviews | Active since May 2020
06 Aug 2025, 10:19
*****ulent debit order
My husband has a debit order that came in his account without his authorization or bought anything. He is getting disability grant .please reverse and cancel the debit order. The money debited is 1500
Adam Mashau
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Replies (1)
NuPay a division of Altron's replyOfficial
06 Aug 2025, 10:59Good day Paulinah,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team
NuPay a division of Altron's reply06 Aug 2025, 10:59
Official
Good day Paulinah,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team