RV
Robyn V
1 reviews | Active since Oct 2024
14 May 2025, 16:29
TERRIBLE Customer Service!!!
Terrible customer service, cannot get a reply on a simple matter! Been waiting over a month with multiple follow ups just to hear nothing back.
Would not recommend to deal with them ever.
Helpful (0)
Replies (3)0
Replies (3)
NuPay a division of Altron's replyOfficial
14 May 2025, 16:34Good day Robyn,
We are sorry you have had a experience.
We take these comments seriously and your query has been sent to the management team.
Kind Regards,
The NuPay Team
We are sorry you have had a experience.
We take these comments seriously and your query has been sent to the management team.
Kind Regards,
The NuPay Team
NuPay a division of Altron's reply14 May 2025, 16:34
Official
Good day Robyn,
We are sorry you have had a experience.
We take these comments seriously and your query has been sent to the management team.
Kind Regards,
The NuPay Team
We are sorry you have had a experience.
We take these comments seriously and your query has been sent to the management team.
Kind Regards,
The NuPay Team
RV
Robyn V's updateReviewer Update
19 May 2025, 13:43Good Day,
After making my original post here, I was quickly and efficiently assisted by Justin C. Thank you for escalating my matter.
He was amazing and kept me updated along the way, my issue has now been resolved :).
Kind Regards,
Robyn
After making my original post here, I was quickly and efficiently assisted by Justin C. Thank you for escalating my matter.
He was amazing and kept me updated along the way, my issue has now been resolved :).
Kind Regards,
Robyn
RV
Robyn V's update19 May 2025, 13:43
Reviewer Update
Good Day,
After making my original post here, I was quickly and efficiently assisted by Justin C. Thank you for escalating my matter.
He was amazing and kept me updated along the way, my issue has now been resolved :).
Kind Regards,
Robyn
After making my original post here, I was quickly and efficiently assisted by Justin C. Thank you for escalating my matter.
He was amazing and kept me updated along the way, my issue has now been resolved :).
Kind Regards,
Robyn
NuPay a division of Altron's replyOfficial
19 May 2025, 15:28Good day Robyn,
Thank you for the positive feedback, your message has been sent to Justin.
Kind Regards
The NuPay Team
Thank you for the positive feedback, your message has been sent to Justin.
Kind Regards
The NuPay Team
NuPay a division of Altron's reply19 May 2025, 15:28
Official
Good day Robyn,
Thank you for the positive feedback, your message has been sent to Justin.
Kind Regards
The NuPay Team
Thank you for the positive feedback, your message has been sent to Justin.
Kind Regards
The NuPay Team