********* selling and misrepresentation

The referrence on my debit order is 'NUPAY DIVISION OF ALTRON TMT PTY LT'

Please do not even offer an automated response that comes from a blurb, I called in to make an enquiry for a loan and i received a call from an urgent who lured me into thinking they are the company giving me a loan, *********ly this proceded to a point where i had to accept a debit order mendate, I clearly asked on the phone call why do i have to accept and what is the money for, the never really answered me, it was only on the day when i reached out that i was informed i would not be refunded because i accepted the mandate, the money taken was R98 others might think its a small amount but its more of a moral concern that i have and how all this was done *********ly, i demand the money paid back to my original payment method, i demand whatever contract or contact be removed. And I'm pushing this to the ombudsman to have this issue escalated, there's not just me but a whole lot more people who are victims of ********* selling because they are desperate and vulnerable. This is just not right.