AV
Ayanda V
1 reviews | Active since Jul 2025
04 Jul 2025, 08:55
Reverse R280
R280 was debited from my account without my authorisation under the pretext that I authorised the debit order. Upon calling Nupay, they refused to reverse the money debited from my account under *****ulent claims from Capitec legal wise. Kindly return the funds as quickly as you took them from my account. This is *****, as was the false indication by the people advertising on behalf of Capitec legal wise...
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NuPay a division of Altron's replyOfficial
04 Jul 2025, 09:33Good day Ayanda,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
NuPay a division of Altron's reply04 Jul 2025, 09:33
Official
Good day Ayanda,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team