TM
Tinyiko M
1 reviews | Active since Nov 2021
04 Jun 2024, 20:57
Reverse my money, i'm no longer using your product
On the 19th of April i returned a nupay machine, i met a guy at Tarataalrand he gave me a form to sign. On the 1st of may nupay deducted R983,25. I called a sales manager he didn't answer my call, i wrote a message to him to ask him to cancel a debit order. This evening again 4th of June they deducted R983,25 what for? I'm not using your webfin system and your machine since 15th 0f April, so why are you still taking my money? Debtors account no:*** reverse my money please.
Helpful (0)
Replies (1)0
Replies (1)NuPay a division of Altron's replyOfficial
05 Jun 2024, 07:31Dear Tinyiko,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note we have sent your query to the relevant department.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
NuPay a division of Altron's reply05 Jun 2024, 07:31
Official
Dear Tinyiko,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note we have sent your query to the relevant department.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
