Refund my account NuPay a division of Altron

Item: NuPay a division of Altron
Rating: 1
Author: Sanelisiwe M

@Nupay a division of Altron, please reverse my refund of R250 which was debited I don't know for what reason cause there is no money in my account. Thank you

Helpful (0)

Replies (2)

NuPay a division of Altron's replyOfficial

31 Jul 2024, 09:34

Dear Sanelisiwe,

I am sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Your contact details have been sent to the management team to assist.

Regards
The NuPay Team

NuPay a division of Altron's reply31 Jul 2024, 09:34

Official

Dear Sanelisiwe,

I am sorry to hear about your experience and for any inconvenience caused.

NuPay a division of Altron's replyOfficial

31 Jul 2024, 09:50

Dear Sanelisiwe,

Your query has been sent to the relative department to identify which company you have the agreement with.

Regards,
The NuPay Team

NuPay a division of Altron's reply31 Jul 2024, 09:50

Official

Dear Sanelisiwe,

Your query has been sent to the relative department to identify which company you have the agreement with.

Regards,
The NuPay Team