TT
Tshegofatso T
1 reviews | Active since Sept 2022
17 Sept 2023, 03:12
Refund
I've been trying to contact them with no luck of getting assistance from them. They debated an amount of R2,270.00 from my account and I want it paid back into my account.
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Replies (1)
NuPay a division of Altron's replyOfficial
18 Sept 2023, 07:02Dear Tshegofatso
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply18 Sept 2023, 07:02
Official
Dear Tshegofatso
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team