HM
Honourable M
1 reviews | Active since Feb 2021
20 May 2022, 17:20
Refund ASAP
Can I please have my refund. You deducted more than we agreed on. The arrangement was that I pay R300 per month for 18 months and you'll start deducting it next month but today you deducted R2070. Can I please get my money back as I need that money to survive for the whole month. My name is Johanna Mangena.
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NuPay a division of Altron's replyOfficial
20 May 2022, 20:13Dear Honourable
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply20 May 2022, 20:13
Official
Dear Honourable
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Your contact number has been sent to one of our dedicated contact center agents who will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team