IM
Ipeleng M

1 reviews | Active since Nov 2024

03 Nov 2024, 22:04

Refund and cancel your debit order.

An amount of R280 was debited in my nephews account twice. Your people are taking advantage as my nephew does not even work nor did he provide authority for the Nu Pay Legal Cover, njani guys. We cannot be dealing with such stress of money whiles the economy is SA is just terrible. Where is he suppose to take the R280 from? We want the refund and cancel that debit order, your swift response will be appreciated.

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Replies (1)
NuPay a division of Altron
NuPay a division of Altron's reply04 Nov 2024, 08:40
Official
Dear Ipeleng,

I am sorry to hear about your experience and for any inconvenience caused. 

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 

Your contact details have been sent to the management team to assist.

Regards
The NuPay Team