NT
NWABISA T
1 reviews | Active since May 2017
22 Jun 2021, 23:21
Paying for no services rendered
I have a debit order from this Company that took off from this month. They sold me a data Sim card that I never received but have the audacity to debit my account without giving me anything. I tried to search their contact details to no avail, and have tried to revere my money but I can't because they have made it as a non_reversable debit order. This company is hard to find. Please assist me in getting this issue sorted.
Helpful (0)
Replies (4)0
Replies (4)
NuPay a division of Altron's replyOfficial
23 Jun 2021, 09:21Dear Nwabisa
Please take note that NuPay provides debit order services to companies and therefore processes on their behalf. We do not deal directly with the public. Please provide me your contact details at *********** so that we can assist you with the relevant information of the company that has debited you to resolve your query. Alternatively, please contact our call centre on ********** and an agent will assist you.
Please take note that NuPay provides debit order services to companies and therefore processes on their behalf. We do not deal directly with the public. Please provide me your contact details at *********** so that we can assist you with the relevant information of the company that has debited you to resolve your query. Alternatively, please contact our call centre on ********** and an agent will assist you.
Regards
The NuPay Team
NuPay a division of Altron's reply23 Jun 2021, 09:21
Official
Dear Nwabisa
Please take note that NuPay provides debit order services to companies and therefore processes on their behalf. We do not deal directly with the public. Please provide me your contact details at *********** so that we can assist you with the relevant information of the company that has debited you to resolve your query. Alternatively, please contact our call centre on ********** and an agent will assist you.
Please take note that NuPay provides debit order services to companies and therefore processes on their behalf. We do not deal directly with the public. Please provide me your contact details at *********** so that we can assist you with the relevant information of the company that has debited you to resolve your query. Alternatively, please contact our call centre on ********** and an agent will assist you.
Regards
The NuPay Team
NuPay a division of Altron's replyOfficial
28 Jul 2021, 11:58 Hi Nwabisa
I understand that our call centre was in contact and has assisted you with the relevant detail.
Are you happy with the outcome?
Regards
The NuPay Team
I understand that our call centre was in contact and has assisted you with the relevant detail.
Are you happy with the outcome?
Regards
The NuPay Team
NuPay a division of Altron's reply28 Jul 2021, 11:58
Official
Hi Nwabisa
I understand that our call centre was in contact and has assisted you with the relevant detail.
Are you happy with the outcome?
Regards
The NuPay Team
I understand that our call centre was in contact and has assisted you with the relevant detail.
Are you happy with the outcome?
Regards
The NuPay Team
NT
NWABISA T's updateReviewer Update
16 Aug 2021, 15:26Can you please provide me with contact details of the company you are representing, i didn't record the number correctly or the number is not working.
NT
NWABISA T's update16 Aug 2021, 15:26
Reviewer Update
Can you please provide me with contact details of the company you are representing, i didn't record the number correctly or the number is not working.
NuPay a division of Altron's replyOfficial
16 Aug 2021, 16:52Hello Nwabisa
Please contact our call centre on *** or visit us on www.nupay.co.za
Regards
The NuPay Team
Please contact our call centre on *** or visit us on www.nupay.co.za
Regards
The NuPay Team
NuPay a division of Altron's reply16 Aug 2021, 16:52
Official
Hello Nwabisa
Please contact our call centre on *** or visit us on www.nupay.co.za
Regards
The NuPay Team
Please contact our call centre on *** or visit us on www.nupay.co.za
Regards
The NuPay Team