mN
melody N
1 reviews | Active since Aug 2019
09 Oct 2024, 16:20
***** on my account
Debited R250 on my account I sent an email requesting for my refund and no responded why am I being charged ?
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Replies (1)
NuPay a division of Altron's replyOfficial
10 Oct 2024, 07:52Dear Melody,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
NuPay a division of Altron's reply10 Oct 2024, 07:52
Official
Dear Melody,
I am sorry to hear about your experience and for any inconvenience caused.
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team
Your contact details have been sent to the management team to assist.
Regards
The NuPay Team