LS
Libra S
1 reviews | Active since Sept 2025
01 Sept 2025, 02:25
Nupay unauthorized debit
This company is a ****m with unauthorized debit orders they deducted my R280 for the 2nd time yesterday on the 31st of August and when I tried disputing the debit order on my banking it does not allow me neither does it allow me to stop and cancel I'm very disappointed and angry as they deducted my last penny . The debit order has the 25th as the date but they deducted on the 31st of August. **** **** ****
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NuPay a division of Altron's replyOfficial
01 Sept 2025, 07:40Good day Libra,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
NuPay a division of Altron's reply01 Sept 2025, 07:40
Official
Good day Libra,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team