LM
Lusanda M
1 reviews | Active since Apr 2025
31 Oct 2025, 11:32
Nupay - *****sters
My name is Lusanda Mjobi . I have a problem about this Nupay company. They keep on deducting my money . They deducted R350 today . I never owe them and I don't owe them . The nerve of deducting my money. I am really tired of these *****sters . This is third time complaining about them . They deducted my money from my account what a nerve . If hello Peter doesn't do any further assistance on this , I am involving my lawyers . I am so tired of unknown deduction from them . I even tried calling them they don't pick up the phone . I've sent them email they don't respond. I need my money now
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Replies (2)
NuPay a division of Altron's replyOfficial
31 Oct 2025, 11:34Good day Lusanda,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team
NuPay a division of Altron's reply31 Oct 2025, 11:34
Official
Good day Lusanda,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team
LM
Lusanda M's updateReviewer Update
31 Oct 2025, 11:37You don't know what you talking about, the reference and debit order is from you Nupay division. This is the third time I've been complaining . I called you guys several times you don't answer the phone . I've emailed you with proof of debit orders and references but you didn't even bother to respond . I want my money. Nupay company is *****sters
LM
Lusanda M's update31 Oct 2025, 11:37
Reviewer Update
You don't know what you talking about, the reference and debit order is from you Nupay division. This is the third time I've been complaining . I called you guys several times you don't answer the phone . I've emailed you with proof of debit orders and references but you didn't even bother to respond . I want my money. Nupay company is *****sters