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elrizaalbanie E
1 reviews | Active since May 2017
05 Feb 2022, 08:58
Nupay - Little response and no control over their accounts holders
I have been waiting since the 25th for Nupay to assist me in getting my money back from Focal Hub. A whole R3750. They hire out their equipment to people that's *********
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Replies (1)
NuPay a division of Altron's replyOfficial
06 Feb 2022, 11:42Dear Elriza
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
NuPay a division of Altron's reply06 Feb 2022, 11:42
Official
Dear Elriza
I am sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team
Please can you provide us with your contact details and contact center agent will be in touch with you shortly to assist you with contacting the correct company.
Regards
The NuPay Team