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Nokuthula N

1 reviews | Active since Aug 2024

13 Jan 2026, 08:01

Nupay division is ****

On 2024 August I received a call from the above mentioned company & said the interest rate of my Capitec loan was too high & promised to lower it I never agreed to that. Later on I realised later that I was on debt review and Capitec Bank showed me that I was put on debt review by NUPAY division. They are ****mers.

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Replies (1)
NuPay a division of Altron
NuPay a division of Altron's reply13 Jan 2026, 08:09
Official
Good  day Nokuthula,

We are sorry to hear about your experience and for any inconvenience caused. 
 
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 
 
Your contact details have been sent to the management team to assist. 
 
Kind Regards 
The NuPay Team