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Jerry S
1 reviews | Active since Feb 2025
07 Feb 2025, 12:45
NuPay a division of Altron
I have had a payment Debi check come on my Capitec account that I didn’t authorize. It’s the company name of nupay. The bank cannot reverse the debichek or dispute it. I tried emailing for cancellation with no response. The reference is DCPRD0001C55HG I need assistance in cancelling the debit check.
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NuPay a division of Altron's replyOfficial
07 Feb 2025, 13:17Good day Jerry,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team
NuPay a division of Altron's reply07 Feb 2025, 13:17
Official
Good day Jerry,
We are sorry to hear about your experience and for any inconvenience caused.
We are sorry to hear about your experience and for any inconvenience caused.
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.
Your contact details have been sent to the management team to assist.
Kind Regards
The NuPay Team