Money taken without my knowledge from my account

Item: NuPay a division of Altron
Rating: 1
Author: Orifuna N

Money was taken out of my account an amount of 280 without authorization ,I need the debit order to be canceled and my money refunded

Helpful (0)

Replies (1)

NuPay a division of Altron's replyOfficial

27 May 2025, 07:18

Good day Orifuna,

We are sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Your contact details have been sent to the management team to assist.

Kind Regards

The NuPay Team

NuPay a division of Altron's reply27 May 2025, 07:18

Official

Good day Orifuna,

We are sorry to hear about your experience and for any inconvenience caused.

Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay.

Your contact details have been sent to the management team to assist.

Kind Regards

The NuPay Team