HM
Hans M

1 reviews | Active since Jul 2025

23 Jul 2025, 02:35

****med by EC online loans under nupay

EC online loans Debi check was done in your name only to find out they are ****mers,I want my money

0
Replies (5)
NuPay a division of Altron
NuPay a division of Altron's reply23 Jul 2025, 08:52
Official
Good day Hans, 

We are sorry to hear about your experience and for any inconvenience caused. 
 
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 
 
Your contact details have been sent to the management team to assist. 
 
Kind Regards 
The NuPay Team

HM
Hans M's update25 Jul 2025, 04:13
Reviewer Update
It's been days you too haven't assisted
NuPay a division of Altron
NuPay a division of Altron's reply25 Jul 2025, 08:06
Official
Good day Hans,

We have reached out to EC Loans and requested proof of signed mandates regarding your query. We are still waiting for the documentation from EC Loans.
We will provide feedback as soon as we can.

Kind Regards,
The NuPay Team
HM
Hans M's update07 Aug 2025, 08:03
Reviewer Update
Are you still waiting for the documents even today?
NuPay a division of Altron
NuPay a division of Altron's reply07 Aug 2025, 08:10
Official
Good day Hans,

We have requested a follow up, and will provide feedback.

Kind Regards,
The NuPay Team