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Simphiwe N

1 reviews | Active since Dec 2023

24 Apr 2025, 18:12

EC loans ****

I unknowingly signed up with a company called EC loans online in hopes of a payday loan but what I later discovered is that they don't provide loans they only help themselves to unsuspecting people's money 2 debi check mandates were sent to me I accidentally accepted 1 without reading it the second one I cancelled upon realising they were going to deduct R250 from me without giving me the loan they now claim they cant cancel the debit order because only nupay can do so. I now write this in hopes of getting a resolution form nupay and EC loans.

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Replies (1)
NuPay a division of Altron
NuPay a division of Altron's reply25 Apr 2025, 07:51
Official
Good day Simphiwe,

We are sorry to hear about your experience and for any inconvenience caused. 
 
Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. 
 
Your contact details have been sent to the management team to assist. 
 
Kind Regards 
The NuPay Team